Support

Game Errors or Won't Load

Try an incognito/private browser window to see if the game loads. If it works, the issue is likely cached data. Clear your cache using the steps below for your device.

Desktop

Press Ctrl + Shift + R (or Cmd + Shift + R on Mac) to reload and clear cache for the page. Alternatively, clear cache in browser settings under "Privacy" or "Site Settings."

Mobile

Go to browser settings, find "Privacy" or "History," and clear cached data for this page.

Low Performance

Limited options are available to improve performance, primarily enabling GPU/hardware acceleration.

Desktop

Enable Graphics/Hardware acceleration in browser settings. If using a laptop, ensure it’s set to performance mode in your system’s power settings to boost performance.

Mobile

Enable Hardware acceleration in browser/device settings and close background apps.

If performance remains insufficient after applying these fixes, try a different browser, as some browsers may perform better. If issues persist, your device likely lacks the specifications to run Ansoku.